Returns & Exchanges
At Drift, we want your home to feel just right, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your new piece doesn't fit your space perfectly, our streamlined process ensures a stress-free exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and use the provided tracking number to monitor your return's journey back to us.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing